“That’s all that was said really,” the grieving father told the BBC.
"She was just everything you could wish for in a little girl," Andrew said of Saffie, who would have turned nine this week.
"She loved dancing, music, gymnastics. If she wanted something, she would do it."
He says that when he arrived to pick his two daughters and wife up from Ariana Grande's concert, he found Saffie's older sister but couldn't find Saffie or Lisa.
Eventually, Andrew was told that Lisa had been rushed to hospital, but it was hours before he was delivered the news about Saffie.
"I couldn't take it in. I just sat there looking at him," he recalls.
"It's just your worst nightmare. I didn't know what to say, I didn't know what to think."
This article previously appeared on marie claire.