'Thank you for contacting us. Whilst we try to cater for as many people as possible please understand people come in all shapes and sizes and we can't cater for absolutely everyone.
'It is not entirely our job to make you feel good about yourself.'
Since the subpar response from the popular chain went public, a Kmart spokesperson told Daily Mail Australia: "We are truly sorry for these comments and have spoken directly to this customer to apologise.
'This does not reflect Kmart's views at all. We want every customer that interacts with Kmart to have a pleasurable shopping experience and on this occasion, we have not lived up to this commitment.'
This article originally appeared on New Idea.