A mum has slammed her local café after discovering the offensive description that was written on her receipt.
Kimberly Sze was out for a Saturday brekkie at Coffee Supreme in Christchurch, New Zealand, when she saw that a worker had typed ‘Fam w the terrifying kid’, in reference to her daughter, Micah.
Outraged at the café’s insulting note, the mum-of-two took to Facebook, sharing a photo of the document.
She wrote, ‘Hey Coffee Supreme NZ you might want to train your staff at Coffee Supreme Welles Street a little better. Writing “family with the terrifying kid” on our ticket AND intentionally overcharging us… nice one.’
Kimberly continued, ‘We come almost every weekend and my daughter is nothing but polite and friendly and we’ve never left a mess. She’s never been a terror, never had a meltdown, never caused any problems and the same people working today always comment on how cute and sweet she is, so what the actual f?’
‘We just walked out here before even getting our food because this is some disrespectful b******t. We showed one of your staff the ticket and said we didn’t appreciate it and he didn’t say a word.’
Since the post, the mum updated the caption, writing, ‘we’ve received a couple a phone calls today from some supreme management and they’ve been awesome. We appreciate the response.’
Coffe Supreme’s manager Tim Norris met Kimberly, apologising for their experience and giving them family a refund.
Mr Norriss told the New Zealand Herald that the staff member who had written the insult was on temporary leave while an investigation was carried out.
He said, ‘It’s totally below the standard we set for anybody in the company, so we sincerely apologise to her family.’